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  • 17 Feb 2018 2:18 PM | Paul Gaspar (Administrator)

    On December 22, 2017, iPTCA won a federal lawsuit settlement with Align Networks.  Both sides were confident that the business practices Align pledged to change would be beneficial to PTs and their patients.

    For the full compliance dispute process agreement, click HERE

    Since then, iPTCA has received dozens of communications regarding the process of compliance with the settlement and potential complaints, moving forward.

    In short, a top level executive at One Call has been appointed to handle the complaints individually.  If the complaint cannot be resolved, a PT may contact the Compliance Dispute Officer chosen by iPT during the settlement process.  PTs may do this independently OR by contacting Chuck Felder, Executive Director, iPTCA for assistance (cfelder@hcsconsulting.com).  

    In accordance with the settlement terms, One Call must pay for the costs of the compliance officer for all compliance disputes made in good faith.

  • 22 Dec 2017 5:33 AM | Charles Felder (Administrator)

    Headline Story

    iPTCA and One Call/Align Networks Settle Federal Lawsuit!

    On December 22, 2017, The Independent Physical Therapists of California (iPTCA) announced it reached a resolution of the lawsuit brought in April 2017 by the iPTCA regarding One Call’s business procedures.

    Per the terms of the settlement agreement, One Call will make various changes to certain of its business practices in California, which iPTCA believes will result in improved service to the state’s injured workers and physical therapists. These changes include:

    • Modifications to One Call’s patient referral and authorization process;
    • Increased transparency of how One Call ranks and scores the quality of physical therapists;
    • An enhanced electronic billing and payment system for physical therapists.

    For a summary of these practice changes, please click here for the Summary-Notice-1.pdf

    We are pleased with the resolution of this case and the improvements it promises for injured workers, PTs, and employers.

    We will be setting up an iPTCA meeting after the first of the year to discuss this settlement. Thanks for all your support! Here's to your excellence and patient advocacy!

    Merry Christmas!

    Paul D. Gaspar, DPT, President, iPTCA
    Chuck Felder, DPT, Treasurer, iPTCA
    Simon Gibson, PT, Director, iPTCA
    Sandy Sheklow, PT, Director, iPTCA

     





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